Addressing Next Generation IoT Customer Care & Technical Support
Enable Cloud and Analytics-Based Services for Connected Device Visibility, Interactive/Automated Help, and Diagnostics for Next Generation IoT Customer Care & Technical Support via NexStep Concierge Single-Action™ Services Platform
Today's support ecosystem not designed to handle the emerging needs from IoT
Customer care and technical support for connected devices a key driving force behind IoT success (IDC Report)
Example Support for NexStep Cloud Remote®
*NexStep specific devices/services/UI covered by US/Foreign Patents
Cloud Remote® is a Registered Trademark of NexStep, Inc.
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