Addressing Next Generation IoT Customer Care & Technical Support
Enable Cloud and Analytics-Based Services for Connected Device Visibility, Interactive/Automated Help, and Diagnostics for Next Generation IoT Customer Care & Technical Support via NexStep Concierge Single-Action™ Services Platform
Today's support ecosystem not designed to handle the emerging needs from IoT
Customer care and technical support for connected devices a key driving force behind IoT success (IDC Report)
Example Support for Smart TV
*NexStep specific devices/services/UI covered by US/Foreign Patents
© 2016-2017 NexStep, Inc.